Frequently Asked Questions
Everything you need to know about your APM Monaco jewelry experience.
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver. Many pieces are further enhanced with yellow or rose gold plating and adorned with hand-set cubic zirconia or freshwater pearls.
How should I care for my jewelry?
To maintain the brilliance of your pieces, we recommend avoiding contact with water, perfumes, and cosmetics. Store your jewelry in its original pouch when not in use and clean it gently with a soft polishing cloth.
Do you offer international shipping?
Yes, we offer worldwide shipping. Delivery times vary by region, but most orders are processed within 24-48 hours and shipped via express courier to ensure your jewelry arrives safely.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unworn condition with all packaging intact. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.
Does my jewelry come with a warranty?
Every APM Monaco piece comes with a 2-year international warranty that covers manufacturing defects. Please retain your original receipt or digital invoice to validate your warranty claim.
Can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.